our stay at university plaza was enjoyable! the location is perfect, especially for events at the expo center. we loved the executive suite—having a separate room for the kids was a huge plus. The indoor pool was a hit. we had it all to ourselves. also, the staff delivered extra pillows and blankets super quickly, which we really appreciated.

strongly recommend

would love to stay here again

The executive suite was spacious with a separate room for the kids. It had a mini fridge and a TV. The indoor pool was fun. we had it all to ourselves! Service was quick for extra pillows and blankets. Staff were friendly, and check-in was super smooth. Location was great for nearby attractions.

The hotel is well-located near attractions like WOW and the brewery district. The pool view from our room added a nice touch to our stay.

You can tell the hotel is showing its age.

During my stay in Springfield, I enjoyed the well-designed outdoor spaces that created a relaxing atmosphere. The location near local attractions added convenience to my visit. Some minor issues, like the bathroom cleanliness, stood out, but the overall experience was quite pleasant.

Clean room, comfortable bed, with delicious breakfast options including biscuits and gravy that made my stay enjoyable.

Nothing, all great.

Enjoyed my stay with the spacious room and an unexpected mini fridge that came in handy! The outdoor pool area provided a relaxing vibe after a long day, although the seating was sometimes limited during busy hours. Overall, it was a pleasant experience, just wish there had been more dining options available on-site. 😊

I truly appreciated the welcoming lobby decorated with beautiful artwork and plush seating, making it a lovely gathering space. The outdoor patio with its inviting fire pit offered a relaxing area for seniors to unwind after a long day.

More seating areas for seniors would be beneficial.

I had a stay for one night as a family with children. We enjoyed a spacious room with a mini fridge. The front desk was friendly and made our check-in easy. We arrived early, and our room was ready in no time. The location was convenient for our plans. I appreciated the quiet despite being by the elevator.

There were some minor cleanliness issues, and I noticed some frayed curtains. The outlets near the bed were limited, which was inconvenient.

I appreciated the warm and inviting lobby with beautiful artwork and comfortable seating. The outdoor patio, complete with a fire pit, provided a lovely relaxation spot, making it ideal for seniors to unwind comfortably after a busy day.

More comfortable seating areas for seniors would be beneficial.

Nice spot near downtown

The check-in was easy, and my room was spacious with huge windows! The bed was super comfy and those soft pillows were a welcome touch. But man, the tub backed up during my shower, yikes! Grabbed breakfast at the bar/lounge area—really good pancakes, by the way! Great location for exploring local restaurants on Walnut.

The indoor pool was a hit with my kids, especially since we had it to ourselves! It was great having a separate room in the suite for our little ones to nap while we relaxed. Everyone had a fun time overall.

In my wife’s opinion, it would be great if the rooms had standard amenities like a microwave and fridge for families traveling with babies.

i really loved the beautiful outdoor spaces and lobby at university plaza. the staff were exceptionally kind and helpful. it's perfectly located near the courthouse, making it convenient for both convention attendees and families visiting students. the atmosphere was truly inviting and relaxing, and i appreciated the wellness options in my PURE wellness king room.

can recommend

The hotel boasts a prime location, conveniently located near downtown attractions, making it easy to stroll around for events. The outdoor seating area with a fire pit adds a cozy vibe for unwinding after a long day.

Not a fan of the cleanliness left to be desired. I found stains on the bedding, which is a major turn-off. The thermostat in my room was malfunctioning, and despite notifying them, no one showed up to fix it during the crucial time we were getting ready for a wedding. Adding to the excitement, a false fire alarm went off early morning, leading to an unnecessary evacuation, which didn’t contribute to a restful experience.

It was a solid selection for getting around the area in Springfield with good value. The breakfast was decent, but the staff could use better communication about the rules. Park smart to avoid the garage fees if possible.